At Nirmala Travels, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services.
By using our website and booking services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, address.
- Booking Details: Pickup and drop-off locations, rental dates, vehicle preferences.
- Payment Information: Payment method, billing details (Note: We do not store full credit/debit card information).
- Identification Documents: Driver’s license, Aadhar, passport, or other ID required for booking.
- Website Usage Data: IP address, browser type, pages visited, and device information.
2. How We Use Your Information
We use your information to:
- Process and manage bookings and rentals
- Communicate with you regarding your booking
- Send confirmations, reminders, and updates
- Improve our website and customer experience
- Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
- Trusted service providers (e.g., payment gateways, IT support)
- Government authorities when required by law
- Insurance providers in case of an accident or claim
4. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. Cookies help us:
- Remember user preferences
- Track website traffic and performance
- Provide relevant advertising (if applicable)
You can control cookie settings through your browser.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.